Have Your Say
The Pall Mall Surgery is committed to ensuring our work is with our patients and community in mind, we are always keen to hear the feedback from our patients, good or bad.
Patient Participation Group
Our Patient Participation Group (PPG) are committed to representing the wants and needs of our patients. The group is actively involved with steering the practice in a positive direction. By reviewing complaint treads and helping with patient education. We welcome feedback and views of the group.
To reflect our patient demographics, we are always keen to welcome new members. Currently the group is lacking in commitment from our younger and minority background patients and would therefore love to hear from patients willing to become involved either by attending the meetings or as a virtual member.
To become a member, please email [email protected].
We hold regular PPG meetings within our practice premises.
The last PPG Meeting was in August 2024 Minutes August 2024
Current Members
Betty Mashford – Chair Person
Colin Catterick – Deputy Chair Person
Brian Marshall
Kenneth Burch
Alan Grubb
Susan Page
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
Helpful links to guides from the NHS
NHS
HEALTH A to Z
Guide to conditions,symptoms & treatments
NHS
LIVE WELL
Advice, tips and toolsfor health & wellbeing
NHS
MEDICINES GUIDE
How medicine works& possible side effects
NHS
care & support
Options & where toget the best support
Know who to turn to for your healthcare
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
NHS 111 is available 24 hours
a day, 7 days a week.
If it is an emergency call 999.
PHARMACIST
When you need healthcare advice or help with medicines
OPTICIAN
Sudden loss of vision. Blurred vision. Painful or red eyes?
DENTIST
When your mouth or teeth need urgent attention
NHS OUT-OF-HOURS
When your GP and local pharmacy are closed
MINOR INJURY
You will usually need a GP referral, except in an emergency.
ACCIDENT & EMERGENCY
When an illness or injury is serious or life-threatening
DID YOU KNOW?
If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.