Primary Care Network

What is a Primary Care Network?

 

Primary Care Networks (PCN) are group of GP practices working closely together, aligned to other health and social care staff and organisations, providing integrated services to their local population.  A PCN covers a patient population, of 30,000 – 50,000 patients, although by approval of the commissioner, this may be lower in rural and remote areas, and higher where it is appropriate.

 

 

Our PCN Includes:

 

What can you expect from your PCN?

 

Our PCN is known as the SS9 South PCN and comprises two practices (Highlands Surgery and Pall Mall Surgery). Additional healthcare professionals are being recruited to work on behalf of Primary Care Networks.  New roles include Emergency Care  Practitioners, Clinical Pharmacists, Mental Health professionals and Social Prescribing Link Workers.  By introducing a greater skill mix, local people will get more access to the support they need to keep people healthy and independent.

The aim is to deliver better health outcomes for the local population, as well as a reduction in health inequalities.

In the future, we will also see doctors, nurses and healthcare professionals working collectively to try to anticipate a patient’s needs, with stronger emphasis on preventative medicine.

 

Extended Access

 

Additional appointments will be available from 7am to 8pm on weekdays and from 9am to 5pm on Saturdays.
Please note that out-of-hours appointments may not take place at your usual GP surgery. When you book, you will be informed of the location of your appointment.
These appointments are not available as walk-ins and must be booked in advance.
To book an extended access or out-of-hours appointment, please contact your usual GP practice in the normal way. They will advise you on available appointment times and which healthcare professional is most suitable to help you.
If you need to cancel an out-of-hours appointment, please contact your surgery. If your appointment is on a Saturday, cancellations should be made by calling 07513 094494 (cancellation only).
If you need medical help now but it’s not an emergency, you can also use 111 online or call 111.

Clinical Directors

Dr Alexander Shaw (m)
Clinical Director
Dr Laura Evans-Smith (f)
Clinical Director

Digital Team

Victoria Oakwell (f)
Digital and Transformation Lead
Freya McKinnon (f)
Digital and Operational Support

Pharmacy Team

Omer Ali (m)
Lead Pharmacist
Yinka Agboola (m)
Clinical Pharmacist
Mona Mohamed (f)
Clinical Pharmacist
Alison Scarff (f)
Pharmacy Technician

Support Team

Joanne Tunstill (f)
Social Prescriber
Kylie Brady (f)
HCA/Care Coordinator
Stephanie Hughes(f)
Health and Wellbeing Coach

Emergency Care Practitioners

.

Nigel Calvert (m)
Emergency Care Practitioner
Michelle Ling (f)
Emergency Care Practitioner
Grant Cumming (m)
Emergency Nurse Practitioner
Leigh Power (f)
Emergency Care Practitioner

Intergrated Neighbourhood Team

Emma Baker (f)
INT Healthcare Assistant
Daisy Beshoori (f)
INT Care Coordinator

NHS APP

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.

NHS App appleNHS App

econsult logo

Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.

eConsult websiteeConsult info

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.

NHS App apple store NHS App Google store

eConsult logo

Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.

eConsult websiteeConsult info

Helpful links to guides from the NHS

Guide to conditions,
symptoms & treatments
Advice, tips and tools
for health & wellbeing
How medicine works
& possible side effects
Options & where to
get the best support

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

NHS 111 is available 24 hours 
a day, 7 days a week.
If it is an emergency call 999.

 


PHARMACIST

When you need healthcare advice or help with medicines

OPTICIAN

Sudden loss of vision. Blurred vision. Painful or red eyes?

DENTIST

When your mouth or teeth need urgent attention

NHS OUT-OF-HOURS

When your GP and local pharmacy are closed

MINOR INJURY

You will usually need a GP referral, except in an emergency.

ACCIDENT & EMERGENCY

When an illness or injury is serious or life-threatening

DID YOU KNOW?

If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.

TAKE ME TO THE
ONLINE SYMPTOM CHECKER

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