A Pall Mall patient using the eConsult app on a tablet

Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner. Anyone can complete an eConsult, you do not need a login to do so.

You can submit an eConsult online, and your responses are then reviewed by a GP who will decide the most appropriate outcome for you – this may be a prescription, a telephone call, or a face-to-face appointment with any of the following clinicians: Physicians Associate, Nurse Practitioner, Musculoskeletal Practitioner (FCP), Pharmacist or GP.

We also use eConsult to send out online questionnaires for medication reviews.

You can use eConsult to contact us for admin queries such as an extension to a sick note.

Click below to get started.

Helpful links to guides from the NHS

Guide to conditions,
symptoms & treatments
Advice, tips and tools
for health & wellbeing
How medicine works
& possible side effects
Options & where to
get the best support

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

NHS 111 is available 24 hours 
a day, 7 days a week.
If it is an emergency call 999.



When you need healthcare advice or help with medicines


Sudden loss of vision. Blurred vision. Painful or red eyes?


When your mouth or teeth need urgent attention


When your GP and local pharmacy are closed


You will usually need a GP referral, except in an emergency.


When an illness or injury is serious or life-threatening


If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.


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