Primary Care Network
We work in collaboration with the SS9 PCN. Together we offer extra services to our patients by sharing resources with other local GP practices. These services include Emergency Care Practitioners, Musculoskeletal Specialists, Social Prescribers, and Pharmacists. We can access these services on behalf of our patients. Employees who works for the PCN follow the same guidelines, and confidentiality processes as staff at Pall Mall, and have access all the usual information a clinician would need to help you.
Find out more about the SS9 PCN
Social prescribing link worker
A social prescribing link worker helps connect patients to community resources and non-clinical support services to address non-medical issues impacting their wellbeing, such as:
- Loneliness
- Mental health
- Finances
- Housing
They empower patients to take control of their health and make positive lifestyle changes.
Services offered:
- Coping with chronic conditions
- Mental health and emotional support
- Relationship/domestic abuse counselling
- Loneliness/social isolation
- Self-esteem and confidence building
- Housing and financial advice
- Caregiver support
- Bereavement counselling
- Health coaching (weight, nutrition, smoking, exercise)
- Benefits for patients and practices
- Addresses social determinants of health
- Reduces reliance on medications
- Decreases GP visits for non-medical issues
- Enhances overall patient wellbeing
Access
Patients 18+ can be referred by their GP if presenting with non-clinical needs impacting health. You can now also self-refer to the social prescribing service, if you feel this service would make a positive impact on your health, then please email: [email protected] and we will get back to you as soon as possible, to offer our services to your needs.
Link workers meet referred patients, assess requirements, and connect them to relevant community services.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
Helpful links to guides from the NHS
NHS
HEALTH A to Z
Guide to conditions,symptoms & treatments
NHS
LIVE WELL
Advice, tips and toolsfor health & wellbeing
NHS
MEDICINES GUIDE
How medicine works& possible side effects
NHS
care & support
Options & where toget the best support
Know who to turn to for your healthcare
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
NHS 111 is available 24 hours
a day, 7 days a week.
If it is an emergency call 999.
PHARMACIST
When you need healthcare advice or help with medicines
OPTICIAN
Sudden loss of vision. Blurred vision. Painful or red eyes?
DENTIST
When your mouth or teeth need urgent attention
NHS OUT-OF-HOURS
When your GP and local pharmacy are closed
MINOR INJURY
You will usually need a GP referral, except in an emergency.
ACCIDENT & EMERGENCY
When an illness or injury is serious or life-threatening
DID YOU KNOW?
If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.