Self Referral
Not all referrals require assistance from the surgery, there are some services which are just as accessible to patients for self-referral. We have listed these services below.
- Therapy for you – Click here – Mental Health Essex – NHS Talking Therapy Services
- Everyone health – Click here – Self-Referral – Everyone Health Southend-on-Sea
- Maternity services – Click here – Maternity services (mse.nhs.uk)
- Pharmacy first – Click here – How pharmacies can help – NHS (www.nhs.uk)
Accessing Pharmacy First services
The following table shows the 7 conditions pharmacists can manage across various age ranges.
| Clinical pathway | Age range |
| Acute otitis media* | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urinary tract infections | Women 16-64 years |
* Distance selling pharmacies will not complete consultations for acute otitis media.
Pharmacies are now able to provide advice and treatment to common illnesses without the need of seeing a GP. The conditions listed below have been introduced as part of the Pharmacy First rollout to help treat patients, and therefore reducing the burden on Primary Care. Patients do not need a referral from the GP to access this service.
- Sexual health Clinic – Click here – Brook Southend
- Get you better: MSK/Physio – Click here – Self-Management Support Platform for MSK Injuries and Conditions
- Minor eye conditions – Click here – Find your nearest participating optical practice
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
Helpful links to guides from the NHS
NHS
HEALTH A to Z
Guide to conditions,symptoms & treatments
NHS
LIVE WELL
Advice, tips and toolsfor health & wellbeing
NHS
MEDICINES GUIDE
How medicine works& possible side effects
NHS
care & support
Options & where toget the best support
Know who to turn to for your healthcare
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
NHS 111 is available 24 hours
a day, 7 days a week.
If it is an emergency call 999.
PHARMACIST
When you need healthcare advice or help with medicines
OPTICIAN
Sudden loss of vision. Blurred vision. Painful or red eyes?
DENTIST
When your mouth or teeth need urgent attention
NHS OUT-OF-HOURS
When your GP and local pharmacy are closed
MINOR INJURY
You will usually need a GP referral, except in an emergency.
ACCIDENT & EMERGENCY
When an illness or injury is serious or life-threatening
DID YOU KNOW?
If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.