Test Results
Investigations are an important part of our work, to help diagnose and monitor conditions. These include blood tests, swabs, or cultures, and x-rays. Once the tests have been carried out, you should be able to review your results online. These will usually be available within 5 working days (you will be informed if there are specific tests, which may take longer)
Please note that we will only be able to report on investigations that were ordered by a clinician at the Surgery.
If a clinician reviews your results and identifies action to be taken, you will be contacted. There is no need for you to contact the surgery.
Once you are registered with the NHS App or SystmOnline you can access your results following the links below:
NHS App – Click here – NHS APP
SystmOnline – Click here – SystmOnline
Test results arranged by other organisations.
For results of investigations arranged by the hospital or a clinician outside of the surgery, please contact the requesting hospital or clinician to obtain these results. We will not be able to report on these.
If you have any issues in doing so you should contact the hospital’s complaint line known as PALS – Patient Advice and Liaison Service.
Call 01702 385333 between 10am and 2pm, Monday to Friday (excluding Bank Holidays).
Email: [email protected]
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
Helpful links to guides from the NHS
NHS
HEALTH A to Z
Guide to conditions,symptoms & treatments
NHS
LIVE WELL
Advice, tips and toolsfor health & wellbeing
NHS
MEDICINES GUIDE
How medicine works& possible side effects
NHS
care & support
Options & where toget the best support
Know who to turn to for your healthcare
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
NHS 111 is available 24 hours
a day, 7 days a week.
If it is an emergency call 999.
PHARMACIST
When you need healthcare advice or help with medicines
OPTICIAN
Sudden loss of vision. Blurred vision. Painful or red eyes?
DENTIST
When your mouth or teeth need urgent attention
NHS OUT-OF-HOURS
When your GP and local pharmacy are closed
MINOR INJURY
You will usually need a GP referral, except in an emergency.
ACCIDENT & EMERGENCY
When an illness or injury is serious or life-threatening
DID YOU KNOW?
If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.