You do not need to see a doctor every time you need to order a repeat prescription. There are a few different ways to obtain a repeat prescription. Online is the fastest and easiest way to do this.
Please allow two full working days for prescriptions to be processed. If you do require your medications early due to a holiday or hospital stay, please inform the surgery when making your requests.
Online
NHS APP link to download:
Follow the link below and complete a simple registration.
By Hand / Post
Drop the tear-off slip attached to your last prescription in at reception with the required items clearly marked.
Alternatively you can use our prescription request forms, available at reception.
Patients Who Need Support
We have identified those patients who may need extra help in maintaining their medications, and therefore will accept telephone calls from these patients. We also offer a service for patients who may need a monthly / 3 monthly call to prompt them to request medications.
If you feel this service would be helpful to you or a member of your family/friend, please call the surgery and choose option 4 for the prescription team.
The practice does not accept prescription requests via community pharmacies.
Electronic Prescription Service (EPS)
Almost all our prescriptions are now sent electronically to your nominated pharmacist.
EPS makes it possible for your prescriptions to be sent electronically to the Pharmacy or Dispenser of your choice.
This means you’ll no longer have to collect a paper repeat prescription from your GP Practice – instead, you can go straight to the nominated Pharmacy or Dispensing Appliance Contractor to pick up your medicines or medical appliances.
Medication Reviews
The clinicians at the practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. We remind you of when a review is needed via text/letter, when we issue your prescription.
We may sometimes call you in for a medication review or ask you to complete a questionnaire via text or eConsult, you may also be asked to come in for a review/blood test. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
For safety reasons if you do not attend for your medication review, we will be unable to issue your medication.
Acute Medications
Non-repeat prescriptions known as ‘acute’ prescriptions are medicines that have been issued by a clinician but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit prior to the medication being added onto your repeat prescription records.
Some medications are recorded as acute as they need to be closely monitored. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with a clinician again.
If You Forget To Request A Repeat Prescription
If you forget to obtain a prescription for repeat medication and then run out of important medicines, you may be able to get help from your local Pharmacy, under the Urgent Provision of Repeat Medication Service. Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP.
Telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.
You must take with you to the Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it).
Hospital and Community Requests
When you are discharged from Hospital you should normally receive a seven days supply of medication. On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.
Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary, a prescribing clinician will provide you with a prescription on request.
Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.
If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.
Over The Counter Medicines
A GP, nurse or pharmacist will generally not give you a prescription for medicines that are available to buy over-the-counter (OTC), for a range of minor health conditions.
For further information about over the counter medicines from NHS UK:
Click here – Why can’t I get a prescription for an over the counter medicine?
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
Helpful links to guides from the NHS
NHS
HEALTH A to Z
Guide to conditions,symptoms & treatments
NHS
LIVE WELL
Advice, tips and toolsfor health & wellbeing
NHS
MEDICINES GUIDE
How medicine works& possible side effects
NHS
care & support
Options & where toget the best support
Know who to turn to for your healthcare
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
NHS 111 is available 24 hours
a day, 7 days a week.
If it is an emergency call 999.
PHARMACIST
When you need healthcare advice or help with medicines
OPTICIAN
Sudden loss of vision. Blurred vision. Painful or red eyes?
DENTIST
When your mouth or teeth need urgent attention
NHS OUT-OF-HOURS
When your GP and local pharmacy are closed
MINOR INJURY
You will usually need a GP referral, except in an emergency.
ACCIDENT & EMERGENCY
When an illness or injury is serious or life-threatening
DID YOU KNOW?
If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.