Admin Support Team
The surgery is supported by several departments which deal with non-clinical work, from prescription requests, to summarising records, and completing referrals.
Clinical Support Team
We have our own Clinical Support Team who working closely with our clinical staff to provide administrative support.
This includes processing all paperwork within the surgery – incoming and outgoing, coding medical records with regards to information provided from secondary care, patient registrations, medical reports, and summarising records.
Admin enquiries via eConsult are also managed by this department, including requests for sick certificates.
Lee Arnold
Department Lead
Medical Secretary Team
Our Team of medical secretaries manage all referrals to secondary care, via both NHS and private pathways.
The team work hard to ensure that patients are referred to the correct teams/individuals and apply for funding where needed. They also ensure that patients waiting for cancer referrals have been seen within the given timeframe.
Terri Carrington
Department Lead
Beverley Collins
Department Lead
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet – including ordering prescriptions and viewing booked appointments.
Online consultations allow you to input information so your doctors can triage your concerns and offer the right care. Once completed we will get back to you within 2 working days, if not sooner.
Helpful links to guides from the NHS
NHS
HEALTH A to Z
Guide to conditions,symptoms & treatments
NHS
LIVE WELL
Advice, tips and toolsfor health & wellbeing
NHS
MEDICINES GUIDE
How medicine works& possible side effects
NHS
care & support
Options & where toget the best support
Know who to turn to for your healthcare
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
NHS 111 is available 24 hours
a day, 7 days a week.
If it is an emergency call 999.
PHARMACIST
When you need healthcare advice or help with medicines
OPTICIAN
Sudden loss of vision. Blurred vision. Painful or red eyes?
DENTIST
When your mouth or teeth need urgent attention
NHS OUT-OF-HOURS
When your GP and local pharmacy are closed
MINOR INJURY
You will usually need a GP referral, except in an emergency.
ACCIDENT & EMERGENCY
When an illness or injury is serious or life-threatening
DID YOU KNOW?
If you’re feeling under the weather but aren’t sure what it could be, an online symptom checker can help you identify whether you need to seek immediate medical attention.