Friends & Family Monthly Results

NHS Midlands and East want you to have the best possible experience of care.  The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service. 

It is based on one simple question :

'How likely are you to recommend our service to friends and family if they needed similar care or treatment?'

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve.  Ultimately, you're helping us to make changes that will ensure we can offer the best possible care.

 https://www.iwantgreatcare.org/gpsurgeries/dr-nagle

 Due to the current health crisis this information is not supplied

RESPONSE CODE

MONTH OF : 

TOTAL AMOUNT OF RESPONSES :

AMOUNT

FFT001

THE NUMBER OF RESPONSES TO THE fft QUESTION IN THE RESPONSE CATEGORY : ‘EXTREMELY LIKELY’ FOR THE MONTH

FFT002

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘LIKELY’ FOR THE MONTH

FFT003

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘NEITHER LIKELY NOR UNLIKELY’ FOR THE MONTH

FFT004

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘UNLIKELY’ FOR THE MONTH

FFT005

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘EXTREMELY UNLIKELY’ FOR THE MONTH

FFT006

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘DON’T KNOW’ FOR THE MONTH

 

FFT007

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘HANDWRITTEN’ FOR THE MONTH

FFT008

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘TELEPHONE CALL’ FOR THE MONTH

 

FFT009

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘TABLET/KIOSK’ FOR THE MONTH

 

FFT010

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ’SMS/TEXT MESSAGE’ FOR THE MONTH

FFT011

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘SMARTPHONE APP OR ONLINE’ FOR THE MONTH

 

FFT012

THE NUMBER OF RESPONSES TO THE FFT QUESTION IN THE RESPONSE CATEGORY : ‘OTHER’ FOR THE MONTH

 

  • Sample of comments given :



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website